Return & Exchange Policy

Return/exchange policy

If you are not satisfied with your purchase for any genuine reason you can return the product within 7 days of purchase. You can choose to exchange the product, return it for or get a refund to your original payment method.
Please note that returned products must be unworn, in the original packaging, and with the original tags still attached. If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.

Please note that there are exceptions to our return policy stated below:
– Discounted items from a final sale cannot be returned for a refund nor exchanged
– Perishable goods, for example, food and drinks, cannot be returned for a refund nor exchanged
– Beauty products must be returned unused in the original packaging within 7 days of purchase

To return a purchased item, follow the steps below:
1. Whatspp us with your order number and state which items you would like to return.
2. Make sure the items you’re returning do not have any visible signs of use and have the original tags on.
3. Package the products into their original packaging.
4. Put the products into shipment packaging and stick the provided return shipping label on it.
5. Bring your package to the post or any courier company from your location.

We will need some days to process your return and assess it for eligibility.

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